General
Smoke-free property
Heating
Carpeted
Family rooms
Ironing facilities
Designated smoking area
Non-smoking rooms
Room service
Pet bowls
Pet basket
Air conditioning
Iron
Hypoallergenic room available
Laptop safe
Soundproof
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Bar
Restaurant
Breakfast in the room
Tea/Coffee maker
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
24-hour front desk
Concierge
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV in common areas
Safe
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Media & Technology
Flat-screen TV
TV
Telephone
Streaming service (like Netflix)
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Bathroom
Private bathroom
Free toiletries
Hairdryer
Business Facilities
Fax/Photocopying (Paid)
Business center
Meeting/Banquet facilities (Paid)
Cleaning Services
Daily housekeeping
Dry cleaning (Paid)
Bedroom
Wardrobe or closet
Entertainment & Family Services
Board games/Puzzles